# Help & Advice | NEXT Careers Job Application Support > Discover support and advice for your NEXT job application, from interview tips and the recruitment steps to workplace adjustments and contact details. Full page: https://careers.next.co.uk/help-and-advice ### Contact Us For a general queries about your application, please use the contact details below.We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us using the details below to discuss workplace adjustments. ### Stores (Line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). For further detailed information about accessibility in your local stores, visit [www.accessable.co.uk](https://www.accessable.co.uk)To contact a specific Store directly, please [click here to visit our Stores List,](https://www.next.co.uk/storelocator) where you can locate the contact details for each store. ### Contact Centres (Lines opening times are Monday to Thursday: 9am - 5pm; Friday: 9am - 4.45pm. Excludes bank holidays). ### NEXT Distribution or Furniture Manufacturing ### Head Office ### NEXT Wholly Owned Brands/GAP ### Victoria’s Secret ### Joules (Line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). For further detailed information about accessibility in your local stores, visit [www.accessable.co.uk](https://www.accessable.co.uk) To contact a specific Joules Store directly, please [click here to visit our Stores List,](https://www.joules.com/storelocator) where you can locate the contact details for each store. ### How We Hire We hire for a wide range of roles, so some steps may vary, but most journeys follow these four stages. ### 1. Apply Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths. ### 2. Inform Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for. ### 3. Review If you are invited to interview, you may be asked to present your work or portfolio and talk through your experience. It is also your chance to ask questions and get to know us. ### 4. Offer If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins. ### Frequently Asked Questions ### Applying for a Role ### I want to work at NEXT but cannot find the right role. We hire all year round. Check back regularly or [sign up for job alerts](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/join-talent-community) so new roles come straight to your inbox. ### How do I find out more about a job I am interested in? Check out [Meet our Teams]() for insight into each team. Individual [job listings]() give you everything you need to know before you apply. ### How do I apply for a role? [Search for a role](), click Apply Now and follow the steps. If you cannot apply online, email careers@next.co.uk or call our recruitment team. ### I am having technical problems. What should I do? If your application is not submitting or something does not look right, email careers@next.co.uk and we will help you get back on track. ### Is there an age limit for joining NEXT? No. We welcome people of all ages and experience levels. You only need to be old enough to leave school in the UK. Government guidance on the school leaving age can be found here: https://www.gov.uk/know-when-you-can-leave-school ### Do I need to disclose criminal convictions? Only unspent or pending convictions need to be shared. ### I have worked at NEXT before. How do I return? Welcome back. Apply through the site as normal and our team will guide you through the process. ### Can I apply for the Trainee scheme if I graduate in the summer? Yes. Apply now. The process takes around 3 to 4 months and we can plan a start date that works for you. ### What documents do I need to prove my right to work? You will need official proof of your right to work in the UK or Ireland. A full list of acceptable documents can be found [here ](https://www.gov.uk/prove-right-to-work)for the UK and [here](https://www.workplacerelations.ie/en/what_you_should_know/coming_to_work_in_ireland/) for Ireland. ### Managing Your Application ### I have applied. What happens next? You will get a confirmation email once we receive your application. Reviews can take a few weeks depending on volume. ### Why have I not heard back? You should expect to hear an update within two weeks of the advert expiry date. Trainee scheme reviews can take up to 8 weeks. Please reach out to the Recruiter listed on the requisition if you have any questions in the meantime. ### Will I receive feedback? We can offer feedback only if you reach a telephone/video interview or assessment. ### How do I log into my profile? Click Manage Profile (icon in the top right) and enter your email. We will send you a code so you can view your applications and alerts. ### Can I change my application details? Personal information can be edited in Manage Profile (click the icon in the top right). Once you submit application forms, those sections cannot be changed. ### Can I withdraw my application? Yes. Go to Manage Profile (click the icon in the top right), sign in and withdraw from any active roles. ### Can I use the same application for more than one role? Yes. Your profile saves your personal details for future applications. ### What happens when I am offered a role? Our recruitment team will contact you to confirm your offer, start date and contract details. ### When are references checked? If references are applicable to your role, your recruiter will inform you. Where required, references are requested after you accept a formal offer and are subject to being satisfactory. ### Will I need a credit check? Only for certain roles that involve sensitive financial information. ### Support & Accessibility ### I have a disability or long-term condition. What support can I get? Tell us the adjustments you need and we will do everything we can to support you throughout the process. Contact details are above, in the 'Contact Us' section of this page (if emailing, please include 'Workplace Adjustments' in the subject line). If you require adjustments specifically at interview/in store assessment stage please let us know when contact is made to arrange this following your successful application. For further detailed information about accessibility in your local stores, visit https://www.accessable.co.uk. ### What does the Equal Opportunities section mean? As a Disability Confident Employer, we support greater inclusion by addressing the barriers disabled people face in recruitment, retention, and progression. It helps us make sure our recruitment is fair, inclusive and welcoming to everyone. ### Are you ready to take it on? *Challenges. Opportunities. The future. Let’s take it on at NEXT.* ### Help & Advice *Whatever stage you’re at in your career, we’re with you all the way.* Whether you’re looking to take the next step, fancy trying something new, or are coming back to the workplace, today’s the day to make a change; click Search and Apply to view our current vacancies, and if you have any questions our recruitment teams are here to help. ### Help and Advice Page