Home of Exceptional Customer Service
We’ve got a remarkable reputation for service, with customers all over the world finding the help and support they need every day, around the clock.
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We’ve got a remarkable reputation for service, with customers all over the world finding the help and support they need every day, around the clock.
Search Jobs & Apply
We provide exceptional service to more than two million account holders, over 500 stores and 72 countries around the world
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When we find positive, energetic and dedicated people who can make our great team even better, we do all we can to keep them happy and rewarded.
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At our two call centres in Leicester and our third in Doncaster, you’ll find a happy, hardworking team who take great pride in providing exceptional service.
It’s a fun, energetic and diverse environment where we celebrate and reward people with outstanding customer service skills and experience.
And as well as great benefits and incentives, you’ll also find all the on-the-job training and support you need to build a successful career at Next.
Here are just a few ways we reward and celebrate the brilliant people in our Call Centre Teams.
Earn extra rewards in your pay
Save up to 25% on all kinds of Next products
Save even more at our exclusive staff shops
Delicious, great value food on site
Because our Customer Service Teams take calls from all over the world, we need to be there for our customers 24 hours a day, 7 days a week.
That’s why, as well as two call centres in the heart of the East Midlands, we’ve recently opened another building in Yorkshire – providing even more expert help for our customers.
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There are so many different roles in our Customer Service Teams, so the application process can vary. But the main thing you need to know is that we’re looking for people with the skills, experience and personality to make our already excellent customer service even better!
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To help you make a great start to your new job, we’ll give you a full induction that helps you find out all you need to know about working with us.
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