Quick Search

A next employee using their discount card to receive money off their purchase at a next store.

Your Benefits

Our Customer Service Team has been growing strongly for years – largely thanks to our commitment to making sure our people feel happy and rewarded.

A happy woman leaning forward to see a colleagues computer screen.


When you join Next, you’ll discover a whole world of rewards – from monthly prizes and incentives to parties twice a year to help keep you motivated and show you how much we value all your hard work.

Your Rewards Package

We want the people in our teams to know how much we value their expertise. That’s why this rewards package is designed to help us attract the best people and keep them here at Next. (Conditions apply)

Performance Related Bonus

You’ll have the chance to earn a bonus simply by providing exceptional customer service.


Staff Discount

We’ll give you up to 25% off a huge range of Next fashion and homeware products. Best of all, your immediate family can use it too.

On-site Staff Shop

You and your immediate family can come along to our on-site staff shop and find all sorts of fashion and homeware bargains.

Subsidised Canteen

All the food, drink and snacks in our canteen are sold at subsidised prices, helping you have a good meal at great value while you’re at work.

Sharesave Scheme

You can share in our success by making regular, risk-free savings each month. You can save anything from £5 to £250 a month, enabling you to own a little bit of Next!

Childcare Vouchers

If you have any childcare needs you can take advantage of our salary sacrifice scheme, which allows you to save some money on your nursery costs. 

Free Parking

To make it extra easy to get to work, we offer free on-site parking for all our employees.

Next Steps Nursery

With an ‘Outstanding’ Ofsted rating, state-of-the art facilities and our exceptional team, our on-site nursery is ideal for looking after your little ones while you work.

Ready to take the Next step?

Explore Call Centre