We know that our two million account holders and all the customers in our stores and on our websites expect the highest standards of customer service from Next. And we’re pretty proud to say that’s exactly what they get!
So, when we want to grow our amazing Customer Service Teams, we look for great personalities every bit as much as we look for great CVs.
And because we go to so much effort to find outstanding people, we do all we can to keep them happy – whether it’s through our comprehensive benefits package or the many training opportunities we provide.
But probably the most appealing thing we offer is the job itself – a chance to be part of an expert team, working in a fast-paced, exciting environment to help our customers get the best experience possible. Trust us, it’s a very satisfying way to spend your day!
From Armenia to Thailand, as well as all across the UK you’ll find Next stores offering customers beautifully designed fashion and homewares. Then there’s our famous Next Directory business which, combined with our thriving UK website, looks after more than 2.2 million active users.
And all of this success is built on a very simple principle – giving our customer what they want, whether that’s big name brands or the latest trends and designs, produced to the highest quality and sold at great prices.