HR & Recruitment Coordinator

Job ID
Job ID 75171
Team
Team Business Operations
Location
Location Leicester
Contract Type
Contract Type Perm
Job Schedule
Job Schedule Full time
Salary
Salary competitive
Posting Date
Posting Date 10/04/2026
Apply Before
Apply Before 25/04/2026
Smiling woman in glasses and a red sweatshirt holding whiteboard pens in a bright office with a potted plant.

Summary

The Role

We are looking for an HR & Employee Services Coordinator to join our Central Connection point at Head Office.

In this role, you will be the vital link between our employees and the essential HR services they need to succeed. You will use your expertise to ensure data flows accurately, systems run smoothly and every query finds the right destination.

What You Will Take On

Your role is about making a difference through clarity and collaboration.

You will:

  • Be the Face of HR: Provide a helpful first point of contact for employees and managers through our HR Help-desk, managing specialised inboxes with a focus on quality.

  • Coordinate the Journey: Manage the full onboarding lifecycle, from raising offer letters to ensuring all compliance and Right to Work checks are precise and timely.

  • Support Growth: Lead the delivery of Company Inductions and Campus Tours, while managing the logistics for internal and external training courses.

  • Drive Innovation: Proactively identify patterns in system data to suggest enhancements, using your technical aptitude to help us work smarter.

  • Facilitate Success: Provide administrative support during formal meetings and consultations, ensuring records are captured with integrity to support fair decision-making.

What You Will Bring

We are looking for a colleague who is quietly confident, professional and thrives in a fast-paced environment.

  • A Service Mindset: You are dedicated to providing an excellent experience for every colleague you support.

  • Clear Communication: You speak and write with conviction, making complex information easy to understand for everyone.

  • Technical Expertise: You have experience with HR and Learning systems (such as Oracle) and a genuine interest in how new technology can improve our processes.

  • High Integrity: You have a sharp eye for detail and a strong understanding of GDPR, ensuring sensitive information is handled with the utmost respect.

  • Collaborative Spirit: You enjoy working across different teams and are comfortable contributing your expertise in meetings to help the business grow.

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#LI-Hybrid

Benefits

  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • Company performance based bonus
  • Sharesave scheme
  • On-site Nursery available; OFSTED outstanding in all areas
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Early VIP access to sale stock
  • Access to fantastic discounts at our Staff Shops
  • Restaurants with great food at amazing prices
  • Access a digital GP and other free health and wellbeing services
  • Free on-site parking
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Grow and develop on the job whilst gaining a qualification
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
  • Support Networks - Access to Network Groups to empower and celebrate each other
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

What's Next?

Team Overview

Business Operations connects people, product and process. These teams make everyday work easier for stores, warehouses and offices so customers get a seamless experience.

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Our brands

You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.

About NEXT

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
A group of smiling NEXT employees stand together outside the company’s modern glass-fronted building, posing beneath the large NEXT logo.

Are you ready to take it on?

Challenges. Opportunities. The future. Let’s take it on at NEXT.