Senior Loss Prevention Officer

Location: South East of England ( UK Travel required occasionally)
Contract: Full-Time, 37.5 Hours per week
Roster: 5 out of 7 days (Including evenings and weekends)

The Role:
Are you an experienced Loss Prevention professional ready to take the next step in your career? We are looking for a Senior Loss Prevention Officer (to act as a vital link between our frontline security teams and management. In this role, you won’t just be a uniformed presence; you will be a mentor, a coordinator, and a key player in protecting our staff, customers, and assets. You will support the Loss Prevention Manager (LPM) in driving excellence across the region, ensuring our security standards are not just met, but exceeded.

What You’ll Take On:

As a Senior LPO, you will take on enhanced duties beyond the standard LPO profile, focusing on leadership and operational efficiency:

• Support the LPM with recruitment (telephone interviews) and lead the induction and in-store training for all new LPOs.
• Act as a regional mentor, conducting support visits to ensure team compliance with duties, visibility, and Clear Review objectives.
• Manage LPO rotas (including holiday and sickness cover), conduct 30/60-day performance reviews, and assist with LPO Audit visits.
• Ensure strict adherence to apprehension and exclusion policies, ensuring the principles of ASCONE are applied at all times.
• Maintain strong links with Police, Business Improvement Districts (BIDs), and Retail Crime Partnerships. Ensure all major incidents are reported via Zinc
• Synapse and intelligence is shared through NRCA.
• Step up to cover selected LPM duties during their absence, ensuring seamless continuity of loss prevention services.

What You’ll Bring:

We need a self-motivated leader who operates with high integrity and has a proven track record in retail security.

• Extensive background as a Loss Prevention Officer.
• A solid understanding of PACE, RIPA, and GDPR, alongside familiarity with ACAS best practices.
• Proficient in Microsoft Office/G-Suite and able to interpret data quickly to identify trends.
• Full UK Driving Licence is essential, as the role requires regular regional travel and occasional overnight stays.
• Confident verbal and written skills for reporting and high-pressure situations.
• The ability to prioritize your own workload and use initiative without constant supervision.
• Comfortable working under pressure and maintaining a flexible "can-do" attitude.

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Benefits