Joules Facilities Coordinator

The Role
Are you a strong communicator with a background in administration that thrives in delivering the best level of service?

Step into the role of Facilities Coordinator here at Joules Head Office within our friendly Health & Safety Team.

Working Pattern: This is a full time position based at ‘The Barn’ - Joules’ purpose built Head Office in Market Harborough, Leicestershire. The typical hours for this role are 9am to 5pm, Monday to Friday and this is an onsite role.

Our Location
Market Harborough in Leicestershire, is where Joules began in 1989. This market town is home to the brand’s Head Office and is full of independent shops, bars and restaurants. It also benefits from good transport links to London, making it easily accessible for visitors and commuters alike.

What You’ll Do
Administrative Support
- Provide day-to-day administrative assistance to the Property Department and daily management of the office on an ad hoc basis.
- Handle incoming correspondence and communications, ensuring timely and appropriate responses.
- Maintain accurate and up-to-date records and databases related to property management and compliance.
- Provide cover for reception during absences.

Property & Compliance Coordination
- Support the Facilities, Maintenance, and Health & Safety teams to ensure the estate remains safe, compliant, and operational.
- Monitor the Property Group inbox, respond to queries, or escalate as appropriate.
- Support supplier onboarding processes.

Stakeholder Liaison
- Act as a key liaison between internal teams such as Finance, Retail Operations and Health & Safety.
- Build and maintain positive working relationships with external partners.
- Coordinate with service providers to ensure timely and quality delivery of property services.

Project & Estate Support
- Assist with the planning and execution of estate projects and strategic initiatives.
- Prepare supporting materials for internal and external use.
- Track project deliverables and ensure follow-up actions are completed.

Meeting & Communication Management
- Organise and facilitate key departmental meetings.
- Handle internal and external enquiries professionally, offering assistance or escalating as needed to ensure effective resolution.

Invoice & Documentation Processing
- Check and log and code invoices for approval and payment.
- Ensure documentation is completed accurately for all new suppliers and contractors.
- Support the Facilities Coordinator with ad hoc tasks and project work.

What You’ll Bring
From a technical and operational perspective, it would also be advantageous if you:

• Experience within a similar administrative based role.
• Prior knowledge of Property and Facilities management would be advantageous but not essential.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Working knowledge of Google Suite: Google Docs, Sheets, and Slides would be desirable.
• Attention to detail and high levels of accuracy.

Sponsorship
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship.

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

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Benefits