You know Next, but did you know we're a FTSE-100 retail company employing over 44,000 people across the Next group. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 450 stores, plus the Next Online and it's now possible to buy on-line from over 80 countries around the world! So we've gone global!
PA to Grade 1 - 12 Months Fixed Term Contract
- Job ID
- Job ID 77178
- Team
- Team Business Operations
- Location
- Location London
- Contract Type
- Contract Type Fixed Term Contract
- Job Schedule
- Job Schedule Full time
- Salary
- Salary £27,000 - £36,000
- Posting Date
- Posting Date 25/09/2026
- Apply Before
- Apply Before 02/10/2026

Summary
Working Pattern: Typically 5 days in the office, with core hours flexible between 8am-6pm.
The Role
Next is the biggest fashion and lifestyle retailer within the UK & Europe’s largest online clothing retailer. There are over 500 stores in the UK, representing 8.3million square feet of retail space. We have around 45,000 employees. We have 8 million customers on the website selling in 72 countries selecting from 280 million products which are sold by us each year. Our brand is highly trusted. Everything we do represents genuine value for money.
This is a crucial role, which comes about due to growth within the Label Home team! It’s an exciting time to be on board as things grow and develop. We are looking for a Personal Assistant on a fixed term basis to join our team, providing exceptional support to our Managers. In this role, you will be responsible for extensive diary management for three of our Managers, utilising an effective reminder and bring-forward system to ensure managers are well-prepared for their meetings.
What You’ll Take On
Your key responsibilities will include predicting and managing diaries proactively without the need for supervision, organising comprehensive worldwide travel arrangements, liaising with relevant suppliers in destination countries, and confirming proposed itineraries. Additionally, you will complete UK and foreign expenses on behalf of managers, compile all necessary travel documentation and information for travellers, and pre-book hotel rooms for trade fairs while coordinating group flights when necessary. You will also be responsible for coding invoices on behalf of managers or ensuring correct coding by their direct reports, along with performing various other administrative tasks to support the team.
The ideal candidate will have exceptional organisational skills, attention to detail, and the ability to manage multiple tasks efficiently.
What You’ll Bring
You will be accountable for ensuring the seamless operation of our Senior Management team. Your extensive knowledge of electronic diary management and strong PC skills will be essential in this role. You will be assertive and able to use your own initiative to carry out tasks with minimal supervision. We are looking for personality, organisation and someone to bring excellent business acumen to this role.
You will work closely with senior managers and directors, handling all matters with the utmost confidentiality, tact, and diplomacy. In our fast-paced environment, your ability to perform under pressure will be critical to your success. Your experience at the senior manager or director level will enable you to manage complex schedules and high-stakes tasks efficiently.
Your Team
Join our thriving Label Home team, a dynamic and rapidly growing division within our business. Our team is a powerhouse of talented individuals who bring extensive industry expertise and knowledge, driving our success to new heights.
We're looking for passionate and dedicated individuals who are ready to make an impact and grow with us.
Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa.
We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.
At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.
If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.
#LI-Onsite
Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
What's Next?
Apply
Inform
Review
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Team Overview
Business Operations connects people, product and process. These teams make everyday work easier for stores, warehouses and offices so customers get a seamless experience.
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Our brands
You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.


