Retail Learning And Development Advisor - 12 month Maternity cover - Victoria's Secret
- Job ID
- Job ID 74280
- Team
- Team Product
- Location
- Location London
- Job Schedule
- Job Schedule Full time
- Salary
- Salary competitive
- Posting Date
- Posting Date 26/01/2026
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Summary
Job Purpose
To deliver inspiring and value adding training solutions across Victoria’s Secret. Whilst creating a strong culture of learning, inclusion and wellbeing, in order to drive overall productivity and performance.
Primary Responsibilities
Learning and Development
● Collaborate with external partners and internal stakeholders to design and deliver high quality training
programmes that are aligned to the overall business and people goals
● Design and develop content and tools that support the delivery of identified training programmes
● Deliver digital and face to face training that is interactive and meets audience needs
● Work closely with the Retail Team to implement in store training plans that are focused on executing the
brand customer experience & a hyper focus on driving best at categories; Bras & Fragrance
● Role model the brand behaviours and provide timely support / feedback / coaching to all levels of the
store team to support with store and business objectives
● Monitor and evaluate the success of learning initiatives, using data insight to inform and shape future
training programmes and proposals
● Maintain training records in line with GDPR
● Continuously review and update training materials, guides and documentation to ensure they are
compliance
● Design bespoke training programmes to support ad hoc business goals as and when required
Skills and Experience
● Experience working in a retail environment, ideally in a customer facing / focused role
● Strong organisational and planning skills
● Strong interpersonal skills to build and develop valued relationships across the business
● Strong verbal and written communication skills, with excellent attention to detail
● Confident and engaging speaking and facilitation style
● Creative and innovative design skills for developing and delivering training content
● Team orientated along with the ability to work collaboratively with others
● High standard of integrity and discretion
The above responsibilities are an overview of the role and its responsibilities, the list is not exhaustive and additional responsibilities may be required from time to time.
Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Company performance based bonus
- Early VIP access to sale stock via Direct to Desk
- Life assurance
- Annual Travel Card Loan
- Sample Sales
- Fantastic L&D opportunities
- Flexi-Hour Scheme
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Team Overview
This is where ideas become incredible collections. Designers, Buyers, Merchandisers, and Technologists collaborate to create products our customers love. You'll spot global trends, strategically balance our range plans and meticulously test quality so every season feels fresh, inspiring and exceptional.
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Our brands
You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.
About Victoria's Secret
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
