Product Learning Specialist - 12 Months Fixed Term Contract

Working Pattern: Typically 5 days in the office, with core hours flexible between 8am-6pm. As this role involves partner training, there is a requirement for occasional travel to London and partner head offices within the UK.

The Role
As a Product Learning Specialist, you will research, identify gaps, and deliver training to empower NEXT and partner teams to make informed, profitable decisions that drive the business forward.

You will collaborate with key stakeholders in various teams across the business to deliver improvements on how the product teams work using the most effective way to drive engagement to all Next and partner product teams.

You’ll have the opportunity to develop new and innovative training methods that are inclusive of different learning styles and needs. Collating learner feedback is a key responsibility in order to propose and implement key improvements to the training content and learner experience on an ongoing basis.

What You'll Take On

• Train employees on Next product processes and systems to ensure proficiency and confidence.
• Create and deliver engaging training programs on core product principles.
• Collaborate with internal teams and partners to ensure training content is relevant, up to date, and aligned with business needs.
• Continuously evaluate and improve training based on feedback and industry developments.
• Optimise our learning experience platform - Thrive, keeping content up to date and using user engagement data to drive decision making
• Present complex concepts in a clear, concise, and engaging manner, adapting delivery to suit various learning styles.
• Provide 1-1 support for product team members with training needs or gaps.
• Collaborate on team projects to assist with the discovery, development and training of the teams.
• Design relevant clear and concise update communications to the product teams, including TP partner teams, informing them of key changes, issues and actions.
  

What You'll Bring
We are looking for an innovative, forward-thinking specialist who enjoys cross-functional collaboration and has a passion for seeing projects come to life through effective training and learner engagement.

Someone within product or operations ready to make a difference to the rest of the product teams with a sound knowledge of Next product systems, and a flair for presenting, training and communicating would be ideal.

Key Skills & Qualifications

• Proven experience within product, or operations role at assistant level.
• Strong understanding of fashion buying and merchandising principles and practices with the ability to explain these clearly to others.
• Engaging presentation and delivery skills, with the ability to inspire learners through innovative methods - we are happy to support you to develop your skills in this area.
• Ability to use learning and organisational platforms such as Thrive and Asana.
• Collaborative mindset, with strong problem solving abilities and ‘begin with the end in mind’ approach.
• Ability to spot new opportunities for ways of working and increased efficiencies for product teams.
• Clarity and impact in communications and an ability to use AI to enhance work.
• Methodical approach to workload with the ability to prioritise and be agile.
• A ‘learner first’ mindset with a curiosity to learn about training methods, learning styles and best practice in workshop and content delivery.
  

This is an exciting opportunity to join the Next Product & Partner Development team and play a vital role in the development of our teams and partner teams. If you are passionate about fashion, learning, and growth, we encourage you to apply.

Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa.

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.

If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.

#LI-Onsite

Benefits