You know Next, but did you know we're a FTSE-100 retail company employing over 44,000 people across the Next group. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 450 stores, plus the Next Online and it's now possible to buy on-line from over 80 countries around the world! So we've gone global!
Transport Content Specialist
- Job ID
- Job ID 77425
- Team
- Team Distribution
- Location
- Location Pontefract
- Salary
- Salary competitive
- Posting Date
- Posting Date 16/09/2026
- Apply Before
- Apply Before 23/09/2026
Summary
Location: E3, South Elmsall, Pontefract
Shift: Mon - Fri 08:30-17:00, 40 hours
*National travel will be required every few months
The Transport Content Specialist plays a vital role in keeping our transport operation safe, efficient, and fully aligned with regulatory standards. You will make a real difference by keeping our Quality Management System (QMS) and Standard Operating Procedures (SOPs) up-to-date, transforming complex regulations into clear, engaging content for our teams. Working closely with the Transport Quality Manager, depot teams, and operational leaders, you will ensure our workforce is informed and supported. From day one, NEXT will provide the tools, guidance, and training needed to help you settle into the team and succeed in your role.
What you'll take on
- Support the Transport Quality Manager in monitoring the QMS to track, review, and update essential processes and documentation.
- Collaborate with key stakeholders to conduct thorough process reviews and issue updated, compliant operational documents.
- Draft, refine, and release user-friendly SOPs tailored to transport operations and industry regulations.
- Create engaging e-learning courses and interactive modules on the Thrive LMS platform to bring operational standards to life.
- Maintain audit-ready documentation to ensure full compliance across all legal and regulatory transport standards.
- Review National depot processes alongside the Transport Quality Manager to monitor procedural consistency and implement corrective actions.
What you'll bring
- Background in transport or logistics operations, quality assurance, or compliance administration.
- Outstanding technical writing skills, with a proven ability to translate complex regulations into clear, accessible guides and SOPs.
- Practical experience working with Quality Management Systems (QMS) and Learning Management Systems (LMS), with Thrive LMS being a advantage.
- High attention to detail and an analytical approach to spot compliance gaps and solve problems effectively.
- Exceptional organisation and time-management skills to handle multiple review schedules, site audits, and operational deadlines.
- Excellent communication and collaboration skills to build strong working relationships with depot teams, operational managers, and external vendors.
Benefits
- Sharesave scheme
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at our Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 01977 327 900 and leave a voicemail.
What's Next?
Apply
Pre-screening
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Offer
Team Overview
With 10,000 colleagues, 9 million square feet of space, and 550 vehicles, our teams move a huge 1.5 million items to customers every single day. This is a fast-paced, precise, and proudly customer-focused operation. From maintaining our automation systems to delivering the final mile, join the team that keeps everything flowing to fulfil our customers' needs.
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Our brands
You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.
